The total cost of your ticket has been collected with the payment method you chose at checkout.
In accordance with the Tax Procedure Law General Notification Serial No. 462, financial e-tickets which have been electronically signed and are valid as authentication documents can be accessed at the following address within 72 hours at the latest after the ticket has been issued: ebiletfatura.turkishairlines.com
If you purchase travel insurance, your policy will be sent with your ticket within 24 hours.
When paying with credit card, cardholders must confirm that they will make the credit card available for presentation with a valid government ID (Passport, birth certificate, driver’s license, marriage certificate, etc.) before the flight to either our sale offices or at the check-in counters. the card will also have to be present after any changes or cancellations/refunds. Self check-in is not allowed for processes in which you must present your credit card. If the card you pay with is a virtual card then please bring the credit card connected with the virtual card with you.
You must have all documents required for flight (passports, visas, ID, etc.) with you at all times.
Visas for the country to which you're traveling and other documents are the responsibility of the passenger. Turkish Airlines is not responsible for checking that the passenger has the necessary documents. For more detailed information, please click here.
Online check-in is available 24 hours before your flight.
For international flights you must be at the airport no later than 3 hours before the flight’s scheduled departure time. Baggage procedures and check-in must be completed at least 60 minutes before the schedule departure time.
For domestic flights you must be at the airport no later than 3 hours before the flight's scheduled departure time. Baggage procedures and check-in must be completed at least 45 minutes before the schedule departure time.
Because Turkish Airlines is based in Türkiye, credit cards that do not belong to a Turkish bank may result in additional transaction fees. Please contact your bank for further information.
Before boarding your flight you must have received your boarding pass and completed the baggage process.
When planning when to arrive at the airport, please take into consideration the time it will take to pay baggage fees if you exceed the baggage allowance.
Passengers who have not arrived at the gate before the boarding time has ended, including those who've printed boarding passes online, will not be accepted on board.
Due to operational reasons, special assistance requests such as wheelchair assistance must be made at least 48 hours before your flight. Special meal requests must be made at least 24 hours before your flight. For more detailed information please click here.
For some connecting flights, passengers continue their trip from different airports in the same city. For example, some London-Tehran flights flight through Istanbul by arriving at Sabiha Gökçen International Airport and departing from Istanbul Airport. Passenger approval is required in these cases, and all transfer between airports, including baggage transfer, is the responsibility of the passenger.
For baggage rules on flights departing/arriving in the United States for all Turkish Airlines or codeshare flights, please click here.
To learn about all the services and travel conditions for passengers with special status, please click here.
For visa information regarding flights connecting in Canada, please click here.
For more detailed information regarding flights without a baggage allowance, please click here.
For more detailed information regarding flights with at least one stop in Saudi Arabia, please click here.
Remember that carry-on baggage must not exceed the maximum dimensions allowed. For more detailed information, please visit our carry-on baggage page.
Due to operational reasons, the type of aircraft planned for this flight may be changed.
Turkish Airlines cannot be held responsible for the late receipt of your e-mail due to technical issues.
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